Skilled professionals focused on satisfying customers
8el's business has been successfully built by understanding the value of key relationships with customers, employees, partners and investors. 8el’s strong reputation in the market is based on delivering a service that puts customers at the core of the organisation. As a result, we care passionately about our customers and their communications experience.
8el is committed to quality and service. Its success is built on excellence, both in terms of technical solutions and its customer focused culture. Furthermore, the experience and talent of 8el's workforce, (gained in both the voice and data arenas), has established the company's status as a leader in the evolving VoIP and convergence market.
Working practices benefit customers, employees and shareholders
The 8el team...
... gives total commitment to the customer
... understands the reason for doing tasks and the criteria for success
... fixes timescales to complete tasks and meets deadlines
... analyses all available information to make the right decision
... seeks advice when unsure
... is committed to total honesty
... fulfils tasks with enthusiasm and pride
... takes ownership of issues and critiques its performance
... not only corrects problems, but fixes the cause
... strives to achieve excellence
Investors in people
As the business expands, 8el will continue to invest in best practices, procedures and processes in order to maintain the high standards to which its customers have become accustomed. 8el was recognised as an Investor in People (IIP) after achieving the standard in 2008, following detailed assessment. Investors in People is the national standard that sends out a level of good practice for training of people to achieve business goals.
This achievement formally recognises 8el's commitment to excellent training and employee development and looks forward to the bottom-line benefits that improved people-performance delivers.
About Us
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